Barclays Plc., London/Bangalore Offshore Turnaround Manager

Assignment: Turnaround – fix software delivery quality and increase productivity of a very large offshore delivery unit in India.

Situation: 950 people in Bangalore, Bombay and Pune. Responsible for the entire software project and maintenance portfolio in HR, Finance and Retail banking. Client satisfaction very low with the Indian development team. Software quality issues. Client threatened to cancel the contract.

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