Responsible for the Target IT architecture of ERGO Germany, ERGO International and ERGO Digital Ventures. Drives target state and roadmap definitions across IT for a 1bn EUR transformation program. Line responsibility for approx. 140people, annual budget of approx. 50m EUR.
Assignment: drive structural change into the IT landscape ofa large, multinational, multiline insurance. Key projects include: transformingthe sales channels (online company (approx. 20bn € annual premium income). Partof the IT leadership team during a multi-year, 1bn € digital transformationprogram, tied
agents, brokers, service center, web/mobile), transforming the omni-channel layers though 360° customer view (Salesforce Sales, Salesforce Marketing, Kafka), Big Data (Hadoop), and product/offer engines, and transforming the backend (mainframe COBOL DB2 to SAP and other standard packages). Innovation projects include Amazon Alexa, AI with Google’s TensorFlow, Robotics process automation with BluePrism.
Approach: Centralized all architects under myleadership, organized into Enterprise-, Solution- and Technical Architects.Hiring architects into digital units and augmenting external skills forskill-building and coaching.
Key Achievements: defined overall Target IT Architecture(TITA) – national and international. Defined specific targets and roadmaps forall major transformation programs. Established Lead Architects on all majorprojects to make sure implementation stays on track towards target. Establishedgovernance around architectural decisions, and tracking of targets, roadmapsand implementation (qualitative and quantitative).